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Citizen participation

Projects

Sustainability
Climate change and resilience
Water-kennis: an immersive media experience

Turn on your tap, shower or flush your toilet, and clean water flows out. But where does this water come from? The availability of enough clean water has become an issue for…

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Society
Citizen science and public participation
The customer as tourist

For the drinking water utilities customers are not only drinking water consumers. As tourists they also use the nature areas that these organisations manage. What is the perception of the customer as tourists? And to what extent…

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Enabling technologies
Hydroinformatics
Drought monitoring: youngsters join in

An exceptional citizen science study will be conducted this summer, with participants building their own sensors and measuring drought in their gardens. The measurements will be used to give advice about watering.…

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Society
Citizen science and public participation
Behavioural knowledge: dealing differently with water

This project is part of the Water Quality Knowledge Impulse. Water quality is not only a matter for water managers. We are all collectively responsible for water of…

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Society
Citizen science and public participation
The customer perspective toolkit

In a world where water company customers can no longer be seen as all the same, an understanding of the different types of customer becomes more and more important. This project considers how knowledge of different water…

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Society
Valorisation
The hardness of water

Research shows a clear link between the ‘perceived quality’ of tap water and the perception of water hardness: the softer customers perceive water to be, the higher the quality rating. This project analyses the extent to which…

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Society
Citizen science and public participation
Tap water awareness

Since the publication of the 2014 OECD report on the future-fitness of water governance in the Netherlands, the concepts of ‘awareness’ and ‘developing awareness’ have become an inescapable part of the vocabulary of managers and water professionals.…

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Society
Citizen science and public participation
Risk perception

On the basis of insights into customers’ perceptions, needs and experiences, communications guidelines are being developed with regard to the presence of anthropogenic substances in drinking water and its sources. Challenges regarding transparent communications The number of…

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Society
Citizen science and public participation
Customer perspectives

It is becoming increasingly clear that one can no longer generalise about drinking water customers. This project reveals the existence of drinking water customers with different perspectives for all of the Netherlands and in De Watergroep’s supply…

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Society
Citizen science and public participation
The Clean Water Experiment

In this citizen science research project, initiated by Deltares, Wageningen University, KWR, Waternet, Regional Public Water Authority Amstel, Gooi en Vecht, AMS Institute and Pavèl van Houtenvan, Amsterdam citizen scientists will research the quality of Amsterdam’s surface…

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Society
Citizen science and public participation
Citizen Science and Hardness

What does it mean to involve drinking water customers as researchers for a period of six months? In this citizen science project of KWR and the water company Brabant Water, customers will, for the first time, participate…

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Society
Citizen science and public participation
Citizen Science and Lime

In this citizen science research project of KWR and the drinking water company WML, the clients of a water company are, for the first time, participating as researchers in a scientific study of drinking water hardness and…

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Society
Citizen science and public participation
Citizen Science and Lead

In this innovative research project of KWR and the Dunea water company, customers of a water company are taking part for the first time in a scientific study, as researchers, into lead water pipes. Dunea wants to…

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Society
Citizen science and public participation
Water field pilot: The Freshness of Water

In this citizen-science field pilot project, citizens participate for the first time as actual researchers in scientific research into drinking water. With the message that tap water is a fresh product, citizens…

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Experts

Noor van Dooren
Scientific researcher
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Noor van Dooren

Scientific researcher

Noor van Dooren is a researcher on Public Design in the Resilience Management and Governance team. She earned her master's degree in Transnational Ecosystem-based Water Management, a double-degree programme at…

030-6069617

noor.van.dooren@kwrwater.nl

06-52041795

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Arvid van Dam
Scientific researcher
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Arvid van Dam

Scientific researcher

Arvid van Dam is a researcher in the Innovation & Valorisation team. As an anthropologist, he is interested in the tensions and opportunities that may arise between different stakeholders in…

030-6069508

arvid.van.dam@kwrwater.nl

06-25255496

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Sandra Sikkema
Scientific researcher
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Sandra Sikkema

Scientific researcher

In the field of Public Design, Sandra Sikkema studies different client perspectives, perceptions of water reuse and strategy development for legitimising water reuse. She explores how different types of clients…

030-6069711

sandra.sikkema@kwrwater.nl

06-54290049

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Katja Barendse
Scientific researcher
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Katja Barendse

Scientific researcher

Katja Barendse works as a public design researcher in the Resilience Management & Governance team. She analyzes obstacles to sustainable development caused by deeply rooted paradigms, often resulting in so-called…

030-6069729

katja.barendse@kwrwater.nl

06-21915672

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Nicolien van Aalderen MSc
Scientific researcher
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Nicolien van Aalderen MSc

Scientific researcher

Nicolien van Aalderen has been working as a Public Design researcher in the Resilience Management and Governance team since 2019. She focuses on issues related to the social context of…

030-6069664

nicolien.van.aalderen@kwrwater.nl

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Fabi van Berkel
Scientific researcher
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Fabi van Berkel

Scientific researcher

Fabi van Berkel is a Public Design, Value and Decision Making researcher in the Resilience, Management & Governance team. At KWR, she leads design-oriented research in the social environment and…

030-6069571

fabi.van.berkel@kwrwater.nl

06-52826058

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Stijn Brouwer PhD
Senior scientific researcher
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Stijn Brouwer PhD

Senior scientific researcher

Stijn Brouwer is a senior researcher at KWR Water Research Institute, where he does socio-scientific research in water governance and resilience issues. Having done his doctoral work on operational management,…

030-6069662

stijn.brouwer@kwrwater.nl

06-53129453

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All experts ()

News

Blog

Serious gaming can raise stakeholder awareness on water supply and demand

27 January 2022 — Gaming has always been an integral part of human culture. One of the oldest forms of social interaction…

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News

Citizen science with impact is done TOGETHER – according to this new manual

24 September 2021 — Since 2016, both within and outside of its Joint Research Programme with the water utilities, KWR has built…

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Water Sector

Acquired habits and new solutions

14 January 2020 — At the end of 2019, researchers in the Behavioural Knowledge project, part of the Water Quality Impulse, invited…

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Column

The Challenges of Water Management and Governance in Cities

29 August 2019 — Global population growth is urban growth and, therefore, most of the water-related challenges and solutions reside in cities.…

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News

Transparent communication to maintain and boost customer confidence

11 June 2019 — Drinking water customers have great confidence in the safety of Dutch drinking water and the drinking water companies…

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News

Creating social platforms for citizen engagement

31 January 2019 — The European project POWER (Political and sOcial awareness on Water EnviRonmental challenges) consortium held a meeting, hosted by…

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Blog

Conference on Citizen Observatories for natural hazards and Water Management

03 December 2018 — Just one month after three-quarters of Venice was flooded by exceptional high tide – at its peak the…

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News

EU Drinking Water Directive based on advice from KWR

13 February 2018 — KWR has produced an extensive advisory study on the revision of the EU Drinking Water Directive. KWR acted…

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News

1000 measurements undertaken by citizen scientists provide a detailed picture of the water quality in Amsterdam

06 October 2017 — This summer the water quality in Amsterdam was measured for the first time by citizen scientists, without whom…

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News

Brabant Water customers measure tap water hardness themselves

05 October 2017 — At the beginning of this week almost 100 ‘temporary water researchers’ gathered together in Oss to launch the…

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News

Looking for citizen scientists for Amsterdam water research

30 June 2017 — What does the water in the canal smell of today? Is the Sloterplas lake water really so clean…

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News

New citizen science research launched

24 May 2017 — On Monday, during a festive launch and information evening at the Limburg Maasbracht, a new citizen science research…

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News

Unique citizen science project concludes: Amsterdam’s tap water is fresh

28 October 2016 — On Tuesday evening, 26 October, Amsterdam citizen scientists, KWR professional researchers and numerous other interested people gathered in…

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Subjects

Society

Citizen science and public participation

Increased citizen engagement is confronting the water sector with steadily growing demands. A connection needs…

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Our expertises

Innovation & Valorisation

Citizen participation

Water-kennis: an immersive media experience

The customer as tourist

Drought monitoring: youngsters join in

Behavioural knowledge: dealing differently with water

The customer perspective toolkit

The hardness of water

Tap water awareness

Risk perception

Customer perspectives

The Clean Water Experiment

Citizen Science and Hardness

Citizen Science and Lime

Citizen Science and Lead

Water field pilot: The Freshness of Water

Serious gaming can raise stakeholder awareness on water supply and demand

Citizen science with impact is done TOGETHER – according to this new manual

Acquired habits and new solutions

The Challenges of Water Management and Governance in Cities

Transparent communication to maintain and boost customer confidence

Creating social platforms for citizen engagement

Conference on Citizen Observatories for natural hazards and Water Management

EU Drinking Water Directive based on advice from KWR

1000 measurements undertaken by citizen scientists provide a detailed picture of the water quality in Amsterdam

Brabant Water customers measure tap water hardness themselves

Looking for citizen scientists for Amsterdam water research

New citizen science research launched

Unique citizen science project concludes: Amsterdam’s tap water is fresh

Citizen science and public participation