Stakeholder involvement and governance

Engaged Citizenship

There has been a strong focus on different forms of active, engaged or democratic citizenship in recent years. For example, in mid-2024, the lower house of the Dutch parliament conducted a debate about a parliamentary letter on…

Customer perspective and behavioural research

Building trust

Trust is a topic that has been the subject of a great deal of research, both inside and outside the water sector. In general, this research has shown that trust in drinking water and drinking water utilities is…

Reducing emissions or negative impact

BROWSE – Determining and Reporting the Environmental Impact of the Dutch Water Sector

In the BROWSE project, we are developing a scientifically based method and calculation tool for quantifying the environmental impact of drinking water utilities. In the process, we are…

Innovative water treatment

Safeguarding drinking water treatment processes with indigenous viruses

Sources for the production of drinking water are increasingly under pressure, partly due to urbanisation, industrialisation and climate change. As a result, alternative sources are being used more…

To measure is to know

Chemradar: high-risk contaminants on the radar?

New substances are developed and marketed every year. At the same time, our knowledge about existing substances continues to grow. For the drinking water sector, it is essential to closely monitor these…

Social environment and area planning processes

Decision-making under deep uncertainty in the drinking water sector – exploring (DAPP) Multirisk Pathways as a methodology

Climate change, technological developments, and population growth are examples of sources of deep uncertainty that can have a significant impact on the drinking water sector. The Dynamic Adaptive…